FAQs
Frequently Asked Questions
Q. How do I customize my seal?
A. Simply enter your desired text (up to 3 lines, maximum 9 characters per line), choose your preferred font and engraving style, and preview your seal before placing your order.
Q. Is each seal really handmade?
A. Yes. Each seal begins with precision CNC carving to ensure clarity and accuracy, then it is carefully refined, shaped, and finished by hand. This process gives every piece a unique character.
Q. Will my seal look exactly like the preview?
A. The preview represents the layout and text placement. However, because each seal is hand-finished and made from natural stone, slight variations in texture and detail may occur.
Q. What material is the seal made from?
A. Each seal is made from natural stone, selected for its durability and unique texture. No two stones are exactly alike.
Q. What is the size of the seal?
A. The bottom seal size is approximately 1.5 cm × 1.5 cm.
Q. How many characters can I add?
A. You can engrave up to 3 lines, with a maximum of 9 characters per line.
Q. Can I use this seal on paper?
A. Yes. The seal is designed to be used with ink on paper, journals, letters, and artwork.
Q. How long does it take to make my seal?
A. Each seal is made to order. Production typically takes a few days due to the engraving and hand-finishing process.
Q. Is this a good gift?
A. Absolutely. This seal makes a meaningful gift for writers, artists, and anyone who values personal identity, craftsmanship, and faith.
Q. Do you accept returns or exchanges?
A. Because each seal is custom-made with your personalized text, returns are generally not accepted unless there is a defect or error in production.
Q. Can I request a custom design on the side?
A. Yes, custom requests may be possible. Please contact us before ordering to discuss your idea.